1. WHO WE ARE

BottleSoc® (“we”, “us”, “our”) is a UK-based brand that sells reusable bottle sleeves and accessories.
This website is operated on the Squarespace platform.

2. INFORMATION WE COLLECT

We collect the following information to fulfil your orders and improve your experience:

Information you provide directly:

• Name

• Email address

• Billing address

• Shipping address

• Payment information (processed securely by our payment provider)

• Messages or enquiries you submit

Automatically collected information:

When you browse our site, Squarespace may automatically collect:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on site

• Cookies and similar technologies

This helps us improve website performance and customer experience.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send order updates and service emails

• Improve website performance

• Detect and prevent fraud

• Send marketing emails only if you opt in

4. HOW WE SHARE YOUR INFORMATION

We NEVER sell your information.
We only share your data with trusted third-party providers used to run our business, such as:

• Squarespace – website hosting and analytics

• Stripe / PayPal – secure payment processing

• Courier services – to deliver your order

• Email marketing providers – only if you subscribe

These providers only receive the information necessary to perform their specific services.

5. COOKIES

Our website uses cookies to:

• Keep your cart functioning

• Improve speed and performance

• Analyse how visitors use the site

• Personalise content

You can disable cookies in your browser, but some website features may not work correctly.

6. MARKETING COMMUNICATIONS

You will only receive marketing emails if:

• You sign up for our newsletter

• You tick a box giving consent

• You enter a giveaway or promotion and choose to join our list

You can unsubscribe anytime using the link at the bottom of each email.

7. DATA SECURITY

We take data security seriously. Your information is encrypted and handled securely through Squarespace and our payment partners.

We never store full credit card numbers — payments are processed securely by Stripe or PayPal.

8. YOUR RIGHTS (UK & GDPR)

You have the right to:

• Request a copy of the personal data we hold

• Ask us to correct or delete your information

• Withdraw marketing consent at any time

• Request that processing is restricted

To exercise any of these rights, email: hello@bottlesoc.com

9. CHILDREN’S PRIVACY

Our website is not intended for children under 13.
We do not knowingly collect data from children.

10. HOW LONG WE KEEP YOUR DATA

We only keep your data for as long as necessary to:

• Complete your order

• Meet legal obligations

• Resolve disputes

• Maintain tax and accounting records

After this, your information is securely deleted.

11. INTERNATIONAL TRANSFERS

Because we use platforms such as Squarespace and Stripe, your data may be stored or processed outside the UK.
These providers comply with GDPR-equivalent safeguards.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

13. CONTACT US

If you have questions about your data, please contact us at:

📩 hello@bottlesoc.com
📍 United Kingdom
© BottleSoc® 2025